Privacy Policy!

PRIVACY AND COOKIE NOTICE

This privacy policy explains how Joycials.uk uses the personal information we collect about you when you use this website. Our website does not store your personal information except where you voluntarily choose to provide it, for example on an event registration form, in an application form, using one of our services.

WHAT INFORMATION DO WE COLLECT ABOUT YOU?

We collect your information when you use or book one of our services. This may include providing personal contact information (such as an email address), so we can deliver the requested service. Whenever you provide such personal information, we will act in accordance with our policies.

HOW WILL WE USE THE INFORMATION ABOUT YOU?

We collect information about you to deliver you a service. If you consent, we can email you about other products/services/events we think may be of interest to you. Should you not return for further services, your records will be safely destroyed in line with our Retention Policy.

ACCESS TO YOUR INFORMATION AND CORRECTION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please write to us at the address below. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate or erase data that you no longer wish us to hold.

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour. This information is used to track visitor use of the website and to compile statistical reports on website activity. You can set your browser to ‘not accept’ cookies. However, our website works better with cookies enabled. For more information about opting out of cookies, visit: allaboutcookies.org/how-to-manage-cookies

MARKETING

Where you consent to receive marketing, you may opt-out at any time. If you no longer wish to be contacted for marketing purposes, please email marketing@joycials.uk or click the unsubscribe button at the bottom of promotional emails. 

We use analytics and remarketing services that use third-party cookies (see above) to gather website visitor data to help us analyse how visitors use our website and target information to the appropriate audience.

OTHER WEBSITES

Our website ay contain links to other websites. This policy only applies to this website. When clicking through to a new site you should read their privacy policy.

CHANGES TO OUR PRIVACY AND COOKIE NOTICE

This policy is reviewed regularly. It was last reviewed in February 2025.

HOW TO CONTACT US?

Please email questions about this policy view the information we hold about you, please write todataprotection@joycials.uk.

Email: info@joycials.uk 

Your personal data held on a server outside of the EEA. In these cases, the software provider is governed by law to comply with the General Data Protection Regulation as they operate within the EEA.